Please bear in mind that all Brawn Store orders are handled by our restaurant team. Whilst we will always do our best to fulfil your order as quickly and efficiently as possible, the day to day running of the restaurant takes precedence.
Collection:
Collection is next-day, with orders needing to be in by 10pm. They will then be packed overnight and ready for collection at Brawn from the following day. Collection is possible anytime within the parameters below;
Monday to Saturday – between 3pm & 5:30pm
Tuesday to Saturday – between 9am & 11:30am
Please let us know if you need this same-day by giving us a call on 0207 729 5692 and we will do our best to accommodate.
Mainland UK Deliveries (non-perishables):
Shipping fees are determined by weight calculated rates. We aim to have orders dispatched within 48 hours. These items will be sent via Royal Mail using next day tracked service. For larger weighted items, we will use our perishable network provider.
Mainland UK Deliveries (perishables & alcohol):
Wine, hampers, larger orders and perishables can be delivered anywhere in mainland UK at a flat rate of £12.50. Deliveries of these goods will be sent via our perishable network providers, which use predominantly DHL or UPS for this service. We aim to have orders dispatched within 48 hours, with guranteed delivery the following working day. The recipient or contact details provided will receive text message updates from our courier partner. Orders above 10kg or requiring multiple packages may incur additional shipping charges.
International Deliveries:
For international deliveries, shipping is calculated at payment sequence. Please note transit can take up to five working days and longer at busier periods for courier network providers. Please note that in the current climate, no carriers are able to guarantee their published transit times.
Please note that due to the UK’s exit from the EU, most countries now set their own restrictions on items that are allowed for import from the UK. Please refer to this up-to-date list.
Deliveries may also now be subject to extra charges, including VAT at the destination country’s rate, customs processing fees for entering any EU country (these are variable), and processing fees for exiting the UK. Customers are liable for these charges, and they will need to be paid before the goods are released for delivery by customs.